KYP is moving another step ahead by achieving MS ISO9001:2015 certification. Apparently the effort to improve overall performance and to provide the most quality programmes and student can be seen through the latest achievement.
On 13th till 15th November 2017, KYP has successfully passed the Surveillance and Upgrading Audit by SIRIM QAS.
SIRIM QAS is Malaysia’s leading certification, inspection and testing body. MS ISO 9001:2015 provides guidance on implementing a quality management system focused on delivering quality products and maintaining a constant state of improvement to exceed customer expectations based on 7 quality management principles:
Customer focus
Leadership
Engagement of people
Process approach
Evidence-based decision making
Relationship management
